- Many of our training courses take place in outdoor locations which are not always suitable for people with restricted mobility, however we will always try our best to find a location suitable for all candidates. Please contact us if you have any specific access, mobility or special requirements before making a booking.
- Some of our training provides you with the skills to use certain tools safely; misuse of these tools may lead to injury for which Suffolk Wildlife Trust cannot be held responsible. Please do not bring your own tools.
- Payment is due at the time of booking. We will issue an invoice for the full amount. Your booking is confirmed when the invoice is issued. Payment is due within 28 days of receiving the invoice. If your course starts within 28 days of receiving the invoice, payment must be received before the first day of the course. Please see below for information on cancellation fees. . Please contact finance@suffolkwildlifetrust.org for further details.
- Please let us know in writing as soon as possible if you wish to cancel your place on the course.
Cancelling a confirmed place will incur charges as below:
Cancellation more than 28 days before the course Full refund minus £100 admin fee
Cancellation less than 28 days before the course start date No refunds given
Course places cannot be transferred to another participant once the first face to face training day of a course has commenced.
In the event that Suffolk Wildlife Trust has to cancel a course due to extreme weather or other circumstances beyond our control, we will inform you at the earliest opportunity and will offer a full refund for the cost of the course.
- The contact details supplied will only be used for administrative purposes relating to the course. Personal details will not be shared with third parties, other than those associated with the qualification/accreditation.
- Suffolk Wildlife Trust’s Data protection policy, Diversity and inclusion policy, Student complaints procedure and Appeals Procedure for learners and Statements and policies for accredited training can be viewed by clicking these links.
- All learners must read and agree to the Learner Agreement.