Visitor Experience & Centre Manager Carlton Marshes

Closing date:
Salary: £33,000-£35,000
Contract type: Permanent / Working hours: Full time
Location:
Suffolk Wildlife Trust is the county’s nature charity. Our goal is for Suffolk to be nature-friendly, with wildlife able to thrive across Suffolk because everyone is doing more for nature.

Carlton Marshes is a 1000-acre nature reserve on the edge of Lowestoft, Suffolk’s second largest town. With major habitat creation underway, it will be the most significant wildlife site in the southern Broads National Park, offering unparalleled opportunities to get close to wildlife. The reserve will be brought to life by a landmark visitor centre and an imaginative programme of activities, which will make it the most exciting nature experience in East Anglia – and the southern gateway to the Broads National Park.

The Visitor Experience & Centre Manager is an entrepreneurial, business focused role, to drive the launch and long term success of the new centre, including the catering and retail activity which are in themselves, a key part of the visitor experience. You will bring your extensive experience from other facilities, to establish effective and efficient management, administration and day to day running of the Carlton Marshes centre operation in all aspects including catering and sales, interpretation, promotion, events, membership recruitment, and the promotion of Suffolk Wildlife Trust.

Our business aim is for the reserve and centre to be financially self-sustaining, so as to support conservation, learning and access to nature in the long term.

This is a collaborative role, working with the Reserve team and Learning team to provide the excellent nature experience and visitor experience we aspire to.

A driving licence is essential to support the effective delivery of this role.

Thank you to National Lottery Players!
This is a new post, funded by the National Lottery Heritage Fund as part of a £4 million investment which is transforming Carlton Marshes into the southern gateway to the Broads National Park.

Contact details

If you are interested in applying then please email your application form. to jobs@suffolkwildlifetrust.org  

Unfortunately due to the volume of applicants we are unable to respond individually.

Interview date: Monday 29th July, 2019

Job reference: Visitor Experience and Centre Manager Carlton Marshes