As the People & Operations Apprentice, you will support the People & Culture and Operations teams. From the outset, you’ll assist with volunteer enquiries, help maintain our volunteer management system (Team Kinetic), support volunteer safer recruitment processes and assist volunteer managers, staff events and meetings. No two days will be the same!

Through the Business Administration Level 3 Apprenticeship (provided by Suffolk New College,) you’ll develop skills and knowledge and as you become more confident in the role you take on greater responsibility. Over time, you’ll move from assisting with tasks to coordinating and leading on areas such as volunteer coordination, training records, maintaining records and systems and supporting recognition activities like awards, events and thank-you events. This varied role will give you hands-on experience in people support functions, operational processes and organisational culture, while contributing to our shared mission of bringing nature back to Suffolk.

We are looking for someone motivated, organised and eager to learn and with good communication and IT skills. In return, you’ll gain valuable experience, work within a supportive culture that encourages learning and innovation, and be part of a passionate team making a real difference for people and nature. 

This is a full-time Apprenticeship role expected to last between 18 and 24 months. The working hours are 37.5 hours per week, Monday to Friday from 9:00am to 5:00pm. The role will be based at our Head Office Brooke House in Ashbocking.

The starting salary for this apprenticeship is £14,722.50 per annum plus a £1,000 Apprenticeship Allowance to help with resources and traveling to work and college. The salary will be reviewed in the second year of the apprenticeship.

Please note, the entry onto the Apprenticeship is subject to 4 GCSEs including Maths and English 9-4/A-C or Functional Skills Level 2.

• Business Administrator Level 3 Apprenticeship with Suffolk New College
• Business Administrator Level 3 Standards information.

The closing date for receipt of applications is 9:00am on Monday 01 September 2025, with interviews scheduled for Friday 19 September 2025 at Brooke House. 

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.